Liked the hotel located within walking distance to...

Liked the hotel located within walking distance to center. Metro outside door. Great and helpful front desk. Lobby bartender made a great mojito. Manager and front desk night manager replaced bed that had a problem mattress. Clean comfortable and quiet. Spa employees not welcoming. Good facilities but staff not interested in making visit what it could have been. No towel offered when visiting plunge pool. Had to ask. Not guest friendly. Otherwise would highly recommend