Jason Kelsall

Review of Passports and Visas.com

My employer uses this service so I was forced too ...

My employer uses this service so I was forced too unfortunately. I called because most of the links that I was emailed didn't work. The woman, Zuzel, who answered the phone was disrespectful, and apparently felt like I was wasting her time. That's if you can ever get her on the phone, except a 2-3 week response time. I don't have the time of the patience for this, I ended up having to do most of the research myself and received all my documents weeks late. Except for the passport card, I never received that at all. Avoid at all costs!!!!