Unbelievable. I ordered a Weber Grill through Ama...

Unbelievable. I ordered a Weber Grill through Amazon that included free assembly through this company. After scrambling to make arrangements to be off of work the morning of the scheduled service time, receiving several email and text confirmations of the appointment in the days leading up to the scheduled service time, the technician was a no show. I even received a confirmation email the morning of the appointment with a picture and name of the tech. However, I received no phone call, email, text, etc explaining why he was a no show. I've tried to call the company directly and receive an automated message that all agents are busy and it will be an estimated hold time of 20 minutes plus. I'm so angry about missing work needlessly, I've not wasted my time to sit on hold to speak with someone yet. Based on the other reviews of this company, I doubt that it will do much good. I wish I had been aware of this company's poor customer service record before buying the item assembled. I should have bought one from the local Lowe's store already assembled. I have always been beyond impressed with Amazon's customer service and realize that its not their fault. However, I am letting them know of my dissatisfaction and am I somewhat surprised that they continue to associate with Assemblers, Inc. My suggestion is to stay clear of this company at all costs.