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Hamid Saadat

4 years ago

Last weekend, we stayed at this hotel to attend a ...

Last weekend, we stayed at this hotel to attend a wedding. We arrived 5 hours ahead of the actual check in time but Nathaniel, the gentleman at the counter, arranged for one room to be ready for us so we could check in early and get some rest after a long flight.
Rooms were very clean and comfortable. The large, and well lid, lobby is very inviting. Restaurant offers variety of delicious food and beverages.
We had to catch a 5:40AM flight back. I asked Nathaniel if their shuttle will be able to take us to the airport at 4:30AM! He said shuttle does not run that early but he, himself, would come and take us to the airport! This was clearly above and beyond his normal responsibility, but he did it anyways. What an amazing experience!
I have been to many hotels, but none come close to the service that I received from the personnel of IHotel.
Our sincere thanks to the IHotel team. Keep up the good work.

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