I would never trust my HOA with this company. I m ...

I would never trust my HOA with this company. I m a tentant and my landlord set up an automatic payment to have his dues paid. HP did not initiate the payment and the pool pass was deactivated. Once I alerted him about the pass he immediately contacted HP and made the payment. 9 days later the pass is still not activated and I was just told it could be another 3-4 days.