Mitch Cooper

Review of West Hills Jeep Chrysler Dodge

Service department is quick and they did a good jo...

Service department is quick and they did a good job with my oil change and tire rotation. But, if you're calling to ask about pricing for a particular service be sure to hound them about FINAL cost as they were not clear on cost over the phone and in person. I was quoted $39.99 for an oil change and $14.99 for a tire rotation on my Jeep renegade over the phone. Show up and I'm told $89.99 for an oil change with a total cost of $104 with the tire rotation. Didn't really want to drive somewhere else, so I agreed after complaining a bit. Later, after they finish, I'm given a total price of $122 with tax...was not happy with it, so they threw in a free tire rotation. WHAT'S THE TOTAL COST OF THE SERVICE? That's all I want to know. The price jumped every time I talked to someone (over phone, before service, after service...3 different prices)