The Royal Hawaiian is an absolutley beautiful hote...

The Royal Hawaiian is an absolutley beautiful hotel. I was amazed how gorgeous the building, the rooms and the location of it was. However I received poor service from several of the staff which is why I cannot give it a perfect five stars. Firstly, my partner and I were overcharged for three things - they claimed we hadn't paid our hotel tax and were happy to take our money for it even though we had already paid. Another staff member realised luckily. When we went to the cafe they charged us for something twice. And at our checkout they tried to charge us over $100 for an activity we never did, luckily I had my hotel receipt with me. These could have all been coincidences but we were only there two nights so I'm not sure. There was an old fashioned exclusiveness about it that made my boyfriend and I feel uncomfortable being ourselves. I think we were the youngest couple there and maybe didn't have as much money as the other guests. However we saved up for our room and assumed we would have been treated the same as everyone else. We often felt judged by the staff for our age or look.. I'm not sure.