C

Charles Linquist

3 years ago

I live in a condo, and our homeowner's association...

I live in a condo, and our homeowner's association hired A-1 to move my air conditioner so some trenching could be done next to my unit. A-1 cut the refrigerant lines and moved my A/C condenser/compressor. After the trenching was finished, they then reconnected the refrigerant lines and (supposedly) filled the system with refrigerant. But my A/C still didn't work, so I called and had them come out again. Their excuse was my A/C "didn't work before they cut the lines" - something that is not only untrue, but also something that they had no way of knowing - since they didn't have me turn on the A/C and check operation before they started the work. So I called again - and they added more refrigerant. The system appeared to work just before they left, but now - two weeks later, it no longer does. I'm guessing that the system is leaking because they didn't do a proper job of resoldering the refrigerant pipes. Now A-1 is refusing to take responsibility and is back to telling me that my unit was broken before they started and will do no more.

My A/C still isn't fixed and I'm exploring other options. Don't call A-1!

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