Ebony Review of B.Xquisit Hair Studio
I will never return! I received a phone call at 10...
I will never return! I received a phone call at 10:27 AM as I'm sitting in the parking lot asking could I come in at 11:30 because Jasmine had another client that she would be busy with. I said absolutely not! I also stated that Jasmine was fully aware of her clientele prior to booking and prior to 3 minutes before my appointment and I would never inconvenience someone and if I had I would be charged. The lady on the phone said that Jasmine wasn't aware until she just looked at her schedule. The thing is when I booked this appointment I had to wait for it to be accepted as it stated Pending....also who doesn't check their schedule the day before at least 24 hrs. in advance to make sure there are no changes that may possibly need to be made. I went into the salon and the atmosphere and staff were dry and not welcoming. I was asked to sit at the wash station, my back was turned and some lady came up and said hi but never introducing herself I thought she was an assistant washing my hair until I asked and what's your name and she said Jasmine. Jasmine was very standoffish, nonchalant, and not personable whatsoever. I let her do my hair but I could tell she was not very interested and just trying to hurry. I would never recommend her nor this salon to anyone. This was my first and last time coming here and the only reason I did was because my stylist is out of the country, next time I'll wait instead of trying someone new and the thing is I knew better so I blame myself partially for this horrible experience. This makes it so hard to support certain businesses do to this type of behavior and poor attitudes being displayed.
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