We had reservations for our group of 13, however, ...

We had reservations for our group of 13, however, when we arrived they couldn't find our reservation in the computer, so our table was not ready. After being seated, it took a long time for the waitresses to take our drink orders. When our drinks arrived, we were informed that they were out of biscuits! We had to wait quite a while for our food orders to be taken. The waitresses were not friendly and we never got a greeting or a smile from them. Our biscuits were finally brought to the table just shortly before our food. We informed the waitresses that some would be ordering desserts, yet after we finished eating, we had to wait a very long time before our table was cleared, and then we had to wait a long time for them to take our dessert orders. After all that, we still had to wait for our bills! We were in the restaurant for 2 1/2 hours simply because they were so slow. We were never made to feel welcome by any of the staff. All in all it was a very disappointing visit. The only reason for 3 stars is that the food tasted
okay. The service was ONE STAR!!
The waitresses acted like they were not in a good mood!