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Hunia Hassan

3 years ago

We go to this hotel as we have conferences held in...

We go to this hotel as we have conferences held in inside every 2-3 months,i can't deny we prefer this one over the others ,yet we reserved certain number of rooms as *minimum* less than 1/4 were ready when we arrived. Imagine doing a group check in from 8 am till 3 pm? I know it wasn't the receptionist problem,but that 1/4 was the number supposed to wait at the end of the day and not the beginning
The hotel receptipn clean, yet needs to be updated

As for the rooms , we got used to sleep on their mattresses that are on the floor, it is not that bad , but not for a hotel ,it can work for something else more of a camp or something.
Maintenance is extremely needed, every time there must be a problem in the room

As for the landscape, i admire the quantity of the green areas they have

As for the plenary , they need a full maintenance ,air conditioning system is not working probably
The small meeting rooms are not clean and their bathrooms are not working with a disgusting smell

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