Shipping is horrible!! It took 3 days for BBTS to ...

Shipping is horrible!! It took 3 days for BBTS to finally process my order for shipping and provide me with a tracking number. They finally sent it and it took 10 days for FedEx to get it to me. A total of 13 days after I paid BBTS. If it's going to take that long they should offer free shipping and not charge for their laziness.