So last Saturday I've arranged a flat viewing for ...

So last Saturday I've arranged a flat viewing for the property Fine Holm had advertised on their website on Cumbernauld Road. The lady I spoke to on the phone was very nice and helpful and arranged for me to have a viewing yesterday at 16:30, all I had to do was to call the agency one day before and confirm that I will be able to attend the viewing, which I did. Yesterday I got there at 16:15, however, nobody showed up until 16:45 when I decided to leave. I am not happy about this as I really liked the property and refused to do some overtime at my workplace so I can view this property. This is not how you deal with a potential customer and thank you for wasting my time.