Alejandro Bernardo

Review of Shangri-la's Edsa Plaza Hotel

I appreciate the genuine service accorded to me an...

I appreciate the genuine service accorded to me and my family. I received three birthday cakes (though I celebrate my birthday only once a year!) and we enjoyed all possible discounts even if we did not ask for them. All discounts were offered upon check in (which other hotels we have been to hardly do). An extra bed was provided even without any request. The staff felt we needed one since there were two kids and three adults checked in. We enjoyed our two-night stay. We will be back given the chance! The best hotel service we have had by far!