This company should be investigated and the office...

This company should be investigated and the officers be sent to jail, they have the worst or anything else that is lower than that, they work in collaboration with a company that rents credit card machine and together they are perpetuating the biggest fraud to small business owners. They make the business feel as if it is a privilege to do business with them because they represent Walmart, Kmart etc. The fact of the matter they charge $120 a month for equipment rental and they insist that you sign a four years contract you end up paying $5760 for a machine that you can buy online for $750, then you end up with a contract with the processing company, National Processing Co for the same period. There are companies out there who would do the processing for a month to month basis for a far less fee, TSYS is one of those companies. All the customer service reps I spoke to are very rude and try to make you feel stupid and that there are no solution in favor of the customer, the customer is always wrong. I even try to escalate a situation where the company they work with issued me a PCI compliant certificate, they are claiming it is only a questionnaire even though it clearly states that the questionnaire have met PCI compliance