My wife and I recently purchased a car from this s...

My wife and I recently purchased a car from this showroom and what an experience. We initially dealt with Trina Asselin negotiating a car price, her promptness, respect and ethics was portrayed at such a high caliber throughout our entire dealing that it truly showed a great customer centric experience. We were so impressed by her that despite finding a better deal elsewhere, we just felt that much more comfortable with Trina and Performance Lexus delivering us not only a great car but also a great honest experience.

When we got to the showroom to finalize paperwork and misc. items, we were handed over to Oliva Cai. The experience got better from there. All our questions were answered, she took great care in explaining (in detail) the ins and outs of the purchase so much so that all our questions were answered before we even got a chance to ask them. We truly felt taken care of by Olivia at that point. Her professionalism was outstanding, she completed our experience and allowed us to leave the showroom knowing that we would be taken care of 110% without a single worry.

The experience continues, whenever we had a question by email or phone, we received a response the very same day. from both Olivia and Trina. I must say, from the moment we stepped foot into the showroom till the car delivery and even after the delivery, we have had all our needs met at an exceptionally high caliber.

This is the standard every showroom should achieve.

11/10