The salesman Micheal and finance manager Al were v...

The salesman Micheal and finance manager Al were very courteous and efficient. Five for them. I'm giving three overall because the majority of employees were not wearing masks or had them pulled down, often working close together. Masks are the first line of protection during the pandemic, especially as cases surge. I understand not wanting to force customers to wear masks, but the dealership should protect its employees & customers by requiring employees to wear masks. They can even have the dealership's name and Toyota logo, like the shirts. Lead by example.