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robert warren
Review of Hard Rock Hotel

4 years ago

We were there last week. Very big hotel. Too big! ...

We were there last week. Very big hotel. Too big! We had a room on the 8th floor which didn't look like anything the website shows. Too small.
To get off the 8th floor there was only one elevator. The other one you couldn't call on because there was no button to push. In our last 2 days that one elevator broke down. So no escape from the 8th floor!! There was a staircase but it was very old and I wouldn't recommend anybody to use it.
The elevator to go upstairs was a very, very strange one. Hope it will be fixed. The breakfast was okay, we have had better. The only thing that was perfect was the cleaning of the rooms, bravo!
I certainly wouldn't recomend this hotel, as there are better and cheaper ones.
When we checked out we were billed a second time for our stay. But that was resolved 5 days later when we got home.
We had better stays in London

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