Avoid Froedtert at all costs! I called for an esti...

Avoid Froedtert at all costs! I called for an estimate ahead of time and was billed a lot more. I wrote down who I talked to, the date, and the time that I called for the estimate. They record all calls, but conveniently can't find that one. I was told that I should have gotten it in writing, but this was my first time at Froedtert; therefore, I didn't have access to MyChart at that time. I've been trying to get this fixed for months by calling, messaging on MyChart, and even writing to their Chief Experience Officer. They refuse to adjust the bill and are threatening to send it to collections. I will be paying the bill to protect my credit score, but I'll never go to Froedtert again.