Reinjel Martinez

Review of Norwalk Community Health Ctr

Just to get labs done, it takes a whole hour for t...

Just to get labs done, it takes a whole hour for the lab nurse to take her break one day. That s understandable but the next day, I come back in because I couldn t get my labs done due to some issue with the order before, she takes an hour and 15 mins to get back in and another 20 minutes to prepare. So it was overall 1 hr and 35 minutes I had to wait to see her. Mind you the first time I came, her hour break took 20 minutes for her to get adjusted and prepare without letting her patients know about that 20 minutes. She never said that when she came back in. I have other appointments in the day. Plus this lab nurse had other patients to see who also waited patiently with me but were definitely unhappy. Also she couldn t even have her name tag printer working so she had to hand write everything for each vial. I did not feel confident getting blood work from this lady. She was chatting and taking her time with another nurse I do not know was in there for. I ve noticed that she takes her time talking on the phone in front of a patient. Talk about one-on-one patient care.