Osvaldo Alpizar

Review of Advantage Rent A Car

This company is a fraud if you ever rent a car ask...

This company is a fraud if you ever rent a car ask for your contract before you leave or they will add charges to your bill that you didn't agree and there dispute policy is a joke the policy is any refund request should be made with 24 hr so we file a complaint right after we turn the car back to the rental place which we got the car only for a day since it was going to be used for one of our customer and he was going to be the only one driving the car for a day we told the guy at the office the he was going to be the only driver and the he had insurance and the only reason he didn't get the car under his name is because he didn't have a credit card. So we had to put it under the shop credit card we didn't sign or agree on adding an extra driver add insurance and since we got the car at 7:00 Pm and return the car the next day they double this charges so a $87.00 dollar small compact hyundai accent one day rental turn into $157.00 one day rental. Now when we complaint over the phone they say the someone was going to contact us within 24 to 48 hr which they never contacted us until we contacted our credit card company to dispute the extra charges, then we got a email from this P.O.S company with a copy of the contract that we suppose to agree to with some force initial and for extra driver and they also force my signature and the only reason they contacted me is because we are disputing the charges through the credit card company and they are extremely rude over the phone

I EXTREMELY RECOMMEND YOU TO STAY AWAY FROM THIS FRAUDULENT COMPANY AND IF YOU ALREADY BOOK WITH THIS COMPANY CANCEL AND GO WITH OTHER COMPANY WITH BETTER REVIEWS YOU WONT REGRET IT