This place is incredible. I live in Gladstone but ...

This place is incredible. I live in Gladstone but drove 31 miles to this dealership in south Kansas City, rather than 2 miles to the dealer down the street. It wasn't just the deal - For the record, it was awesome - it was the way each staff member from sales to finance worked to secure my business. When buying a car, I prefer text and email to phone conversations or sitting across a desk. I mean, it's 2015. This can be a problem for more "traditional" dealerships, but the sales staff at Premier were willing to communicate on my terms and made the back and forth easy and conversational. There was no hard sell, no glad handing, and no hint of indifference from anybody. And when I got to the dealer, the car was parked out front and literally had my name on it in the form of a tag hanging from the rear view mirror which said "Welcome, David." Holy cow!

Talking big is easy, but this dealer earns loyalty, and they earned repeat business from me. The monthly payment came out to be even lower than the quote, they threw in all-weather floor mats, and gave me above book value on my trade. Even my wife, the world's greatest skeptic of car dealerships, suggested afterward I should send these guys a gift basket. I think I will.

A special thanks to Sarah, Thomas, Forrest, and Jimmy! Your dealership lives up to its name.