Edward Arce

Review of Valentin hotels

Service is what you will find here. 99% of the sta...

Service is what you will find here. 99% of the staff is amazing. The French restaurant was my favorite place to dine. The pool was full of activities to partake or just watch. The pool staff was always ready to help and bring you another drink.

The beach was not really a snorkeling or swimming beach. The seaweed was plentiful and the sea was rough. But if you are looking to catch some rays, then you'll be happy. The beach is public and vendors do nag at you to buy something. Unlike the hotel grounds, here you need to make sure your stuff is with you or secured or it will grow wings.

The rooms are big, clean and inviting. The bed was firm but not hard. Tons of pillows. Fridge had juices, beer and champagne. More hangers would have been great in the closet.

The bathroom was well equipped and the toiletries were actually good quality, next time I'll leave mine at home.

The quality of service is a 10 by 99% of the staff. Unfortunately there is a lady cook in the Mar and Tierra restaurant that burnt my steak and then tried to give it to me as if it was edible. Then there was a pool server that since we didn't tip her enough she avoided us the entire afternoon. Luckily another person took our drink orders and gave us great service.

So I'm my book; two bad apples and a non swimmable beach results in 4 stars.