Upon checking in, no one wanted to help me to my s...

Upon checking in, no one wanted to help me to my suite. I had several things as I was getting ready for my wedding. My first look was at the hotel as was my wedding night. A man told me I could borrow a cart but had to bring it back to him.... never have I been told to bring my bags to the room then bring back the cart. The nice woman checking me in didn t feel comfortable asking for him to help, and suggested I ask. He was very reluctant then told me to take the cart and bring it back.. I asked if room service was an option and was told it was. Once I got to the room, I called down and was told they stopped doing room service because they were busy. I m not sure how a hotel stops room service because they have people dining with them. Especially since it s a Friday night and they should expect to be busier than usual.
I then went down to the restaurant where I was told I can t have soup and salad, even though I was paying for the soup and salad came with dinner... once the food came out, it was disgusting. Green beans were obviously frozen and had a ton of salt. I didn t eat the food and it was taken off the bill.
The following day, the power went out and as I was getting ready for my wedding there was no AC. When I called down to ask if it was a known issue they were extremely rude. I never write reviews, but my experience was just so terrible that I wanted to share.

I also sent an initial email several days ago and of course no one bothered to reach out.