The entire staff including supervisors have the wr...

The entire staff including supervisors have the wrong customer service attitude. Checked in, first time there, and had to ask which way to my room, no explanation of where any of the amenities were. Was told that I wouldn't get charged for parking when I checked in and got charged for parking (minus $1) three days after checking out. Contacted them and asked why the charges, they asked for my credit card number so they could charge me the missing dollar. Rooms are nice, updated and remodeled, but small.