Jojo Aragon

Review of Shangri-la's Edsa Plaza Hotel

Published rates not inclusive of taxes/additional ...

Published rates not inclusive of taxes/additional fees. Charge for use of utensils/cutlery unless order from room service.
Escalator going down from link to Shangri La Plaza, was not working - difficult for senior citizens or PWD.
Appreciate request for early check in/late check out was accommodated.
Free cake for birthday celebrant.
Staff and employees were nice and warm.