andrew jessamine

Review of Ed Kenley Ford

I wish i would have read the reviews before bringi...

I wish i would have read the reviews before bringing my car into their service department not only did they not finish the work they had been paid to do they sent me away having to get another shop to fix the damage they had done when confronted about it their GM Doug said "its not our fault you brought in an old beat up car with over 200k miles and is reaching its mechanical limits my car doesn't have 200k miles" for a 1998 it is in very good condition then they added that my problem was because I had put an engine from a manual in an automatic this shows how much their service department knows about cars. I have given them plenty of chances to correct their mistakes and they have chosen not to do anything or even refund me for the work they didn't complete.