Steven Shen

Review of Don Valley North Toyota Scion

Before I went to the dealer, I did some homework t...

Before I went to the dealer, I did some homework through AutoTrader and couple Toyota dealers website to have a big picture of different models, market prices, and dealers inventory. Don Valley North Toyota was my first stop only because it is the largest and it is close to my home. I only went there twice, first time with my wife with no appointment to check the cars we were interested. Luckily we met Sam Francella, he is a nice guy, knowledgeable, patient, brought us to the parking lot to check different cars we might be interested, whatever questions we asked, we got the answers from him. Two days later, I went to see him with my friend to negotiate the price, I didn t feel that he was on the other side of the negotiation table, no push to accept his manager s offer but encouraged us to fight back to make a deal. We finally made a deal. I don t know if actually I made a great deal or not, the most important to me is my own feeling; Sam made me feel that it was a good deal; and when I showed my car to my friends and told them the money I paid for it, they all said good deal man (^_^ maybe they just be nice since I already bought the car ^_^).
Anyway, a happy experience; knowledgeable, patient, you can reach him whenever you need, even after the car be delivered, which make Sam a good salesman.