I will never come back again. I have and have had ...

I will never come back again. I have and have had several Harley's over my lifetime and I also have a 2002 Indian Chief. I was having problems with it running right and needed a mechanic. I wasn't familiar with the new Indian dealership and since they aren't the manufacturer of this year of Indian anyway I did not want to take it there. On top of this it has an aftermarket S&S 113ci motor and I felt like HD knows S&S motors as well as anyone. I also thought thunderbird has been in business for quite some time so I decided to take it in to them for repairs. When I explained all of this to the guy at the counter he told me he would check with the Service Manager which I thought was strange but said ok. He then comes back to tell me the Service Manager said "we only work on HD"! I was so surprised I broke out laughing while walking out of this "shop" and wasn't sure if maybe he was joking. I called a few friends who all recommended Crossroads Cycles in Rio Rancho for all repairs and particularly S&S Motors. Crossroads has gained a new customer with several bikes and thunderbird lost one and I will tell this story to as many people as I can to make sure I'm not the only one they lose. Piss poor customer service and arrogance, a really bad combination for a business.