James Bostick Review of Doubletree Sacramento
The place is pretty huge, there are several buildi...
The place is pretty huge, there are several buildings that house the assorted rooms. Charging people $10 a night to park in a hotel that they are staying at just irritates me, more so when you book through a booking website and there is no mention of it. There is no option to park outside of their paid lot, unless you want to park at the mall down the street and walk back. To top it off, our room key did not work on the sensor, and we had to call the front desk to get out of the lot.
We booked two rooms (one with two double beds and the other with a single king), this review is based off of the room with the king bed.
At first glance, the room had a good amount of space to move around, but then we noticed that the room was handicap accessible, meaning that the toilet and shower heads were not standard heights. I would have preferred that they asked if we wanted such a room, but by then it was too late and we needed to be up in a few hours to get back on the road.
The ice machine on our floor did not work
The bed was entirely too soft!. I like a softer bed, but when I sink into it, it is too soft. My wife has back issues and needs a firm mattress. It would be nice if there was information made available about the firmness of the mattresses.
The pillows were so small, I prefer king size pillows when I have a king sized bed.
The smell of marijuana coming into our room was over powering and kept waking us up. I know that this is not the fault of the hotel, but maybe an improved ventilation system could help with this.
The sink had an extremely slow drain, which caused it to back up, splashing the water back up as we tried to wash our hands.
The toilet needed to have the handle held down for a few seconds in order to flush all the way.
The shower head was "leaking" causing a small stream of water to spray at the wall and out into the bathroom area.
While taking a shower, the tub began to back up with water. A short moment later the water drained, but then filthy water began coming into the tub.
When I mentioned these things and showed him pictures as proof, he thanked me for bringing it to his attention and asked if there was anything that he could do to make things right. He offered breakfast, but we had to pass, we were in a hurry. He then offered coffee, but again, we did not have time to wait. With that, we were given four cookies and sent on our way. It should go without saying that some sort of compensation regarding the room, should have been offered up.
Comments: