Paul Wallace

Review of The Hamilton Company

This management company is terrible! They changed ...

This management company is terrible! They changed our online rent program and are making us pay by check now. They failed to detail how we were to pay, who to make the check payable to, where to send it! Now they have stated for 3 months a new online option will be available and this has not happened. When you send the check the company does not cash the check for weeks and they say its because the online process needs to be in place before they can cash checks!! None of this even makes since!!! In addition this apartment complex had a no pet policy. Obvisally that is not true anymore as half the tenants have cats and dogs now! The apartment has terrible maintenance and we have been out of hot water multiple times. You call maintenance and they say oh yeah, the whole building is out of water. Well yea that's quite obvious. Can you tell me when someone will be on-site to fix the issue!! Just a terrible property management group all together!! Avoid at all cost!!