Bad .. we have won lottery tickets for the seventh...

Bad .. we have won lottery tickets for the seventh heaven through the zip code. Now we want to make a reservation. Can only be done by phone .. because via internet you can only use a cinema ticket ..
Last night already 15 minutes on hold, today already 17 minutes on hold ... nobody answers .. Accessibility bad. It is also not possible via bel bios, Almere is not included!