Lyle Josey

Review of Adorama

Customer service unwilling to help solve order iss...

Customer service unwilling to help solve order issue thus far. Order did not submit properly through website. Paypal says they must cancel, they say paypal must cancel. All I wanted was to get the order for the price the items *were*, but the items are no longer for sale for that price. Representatives on phone were useless at best, contact with "manager" Leah seemed unwilling to even try. Telling me they "cannot cancel what they don't have." Lost an order, all I wanted assistance with was getting the items for the price they were offered when I submitted my order. No response to this specific request, just told to cancel the order and resubmit.