This dealership is worst than ever. I spent more t...

This dealership is worst than ever. I spent more than $3800 on them and yet my car still broken and even worst, new problems keep appearing. My question is, how in the world a certified dealership like yours will fail to identify the symptoms in the car.

My car was making funny sound, when I took it to them to get inspected and fixed, they clearly told me the trouble and immediately told them fix it which cost me a hefty $1800. Upon receiving the car back, it didn't take more than an hour from their lot before the car broke down. We called AMA tow truck and we got it towed back to them, but the AMA driver believe the mechanics tempered with some parts or unintentionally broke something, which turned out to be true.

The reason I took the car to them because I thought it is better to take it to the dealership than local mechanic shop, but I was wrong.

However, when we towed the car back to them and explain to them the incident, instead, they said the problem was from us. After tirelessly trying to explain to them that the problem couldn't be from us, they somehow convince us to pay another $700 on top of the $1800 which I believe was a rip off. We refused and took the car to a local mechanic.

The mechanic solved the problem they caused and I only paid $300 which was $400 lesser than the $700 they were asking to solve the same problem.

I'm so mad of this unfairness, I will take my complaint to BBB and to small court claim. They shouldn't try to steal my hard earned money when all they do is create more problems. Besides, how can a dealership like yours couldn't figure out what was wrong with my car with all the computers you have at your disposal. The management either not doing their job or they are just there to take people hard earned money.