Michelle O'Neil Review of Coquitlam Chrysler
This place is a rip off. We were tricked by an old...
This place is a rip off. We were tricked by an old school nasty financial manager into getting things we didn't want or need. So we have every bit of coverage a person can have on this vehicle. We got a flat tire yesterday and before they can do a 10 min tire change they have to do all the other service appointments first. Fair enough but when we asked for a warranty covered loaner car or even a rental car we are getting the runaround. These are not the only problems we have had with this dealership. We will NEVER buy at Coquitlam Chrysler again and we will tell everyone we can to avoid them like the plague. Wish I could give a 0. On top of it all it is mother's Day tomorrow and without a minivan or at least a second car we can't even get to church or get to our lunch plans. And all of this is over a TIRE! Canadian Tire or discount tires would have been a better choice but our warranty won't allow the tow to any other business. They literally have the worst customer service I have every experienced. They actually say they "can't do anything." Lies and cheats all of them. And these people that gave 5 stars are either employees or haven't realized they have been ripped off yet. Just wait...when you need service they will show their true colors. And Phillip in service is a waste of time. He is rude and has not customer service ability. Sad sad sad this place is. I have a 10 mins tire change that can't seem to get done in 4 hours.
Comments: