Chris L

Review of The Ritz-Carlton, Berlin

Reception on arrival very friendly and courteous. ...

Reception on arrival very friendly and courteous. It takes 15 minutes for the luggage to arrive in the room. Breakfast room too small, so that you have to wait 5-7 minutes for a seat. The service staff passes by several times without asking if you want coffee. 5 minutes after 11 am, the buffet is cleared without notifying the guests. Check-out takes 30 minutes because there are too few counters and the guests have to queue.
That works better, as other well-known hotels in Berlin can prove.