Jason Z

Review of Renaissance Cleveland Hotel

Called front desk to ask them why my ac wasn't wor...

Called front desk to ask them why my ac wasn't working. Lady said in the rudest way. Sir we don't have ac only heat. If you want ac open your windows. I said say what? She said it's an old building and we don't have ac. Note on window says do not open as we have really bad mosquitos in Cleveland. Do not stay here. She offered no solutions.