Johnny Huang

Review of Audi North Austin

My friend has a 2006 Audi TT replaced his battery ...

My friend has a 2006 Audi TT replaced his battery and now his radio is stuck in safe mode. Audi owners online and forums stated that in your owners manual if you were to lose your 4 digit code for safe mode you need to contact Audi service and the code is free.

Contacted Audi North Austin and spoke to the service department. Not only were they rude but asked me to bring the vehicle and told me it would be at least $130 to get the stock radio working. I informed him that the owners manual states that this service should be free and he began stuttering and said.. umm no.. I believe it's a $130 to fix. So I asked him again so you are saying that you are charging me $130 for a service that is suppose to be free? He said yeah.. so I told him, "No Thank You".

I would recommend anyone using Audi North Austin for any service.