Cary Berner

Review of Holmes Tuttle Ford

Beware and make certain you get everything in writ...

Beware and make certain you get everything in writing. We just purchased a new 2016 Ford Fiesta as our lease was expiring. Our sales person indicated that the dealership would waive the final lease payment. Only after we took delivery of the new vehicle did we find out he had "selective memory" and indicated he never committed to waiving the final payment. We left two messages for Steve Smith, General Manager, to discuss the situation and surprise, surprise, he has never called us back. Trust me ... go to a different dealership, it's not worth the headache!