Service is really bad. I have been using panda was...

Service is really bad. I have been using panda waste for over 7 years and time and time again my bins have been missed resulting in me having to phone numerous times for an emergency collection. I recently set up a second account as unfortunately they are the only bin providers that do both addresses and my bin was not collected on Tuesday. I then phoned and they said they would send an emergency truck and it was not collected again. I had to phone again Friday and they said it will be next Tuesday before they can collect it. That leaves me with nowhere to put my bins for one week now and the smell is horrific with flys everywhere. Inadequate service for the price I pay. I would not recommend this service, go with a different bin company if you can. Zero stars.