Very first night here and at check in we're told t...

Very first night here and at check in we're told there will be no water from 7am-Noon in the morning, or longer, due to servicing a water leak. We asked why can't the repairs be done while guests are sleeping, 11pm-6am? Why inconvenience all of your guests is what we asked... no good answer was given! To add "salt to a wound" we were offered 15% off at their expense gift shop.

And the saga continues, we enter into our suite - a picture is worth a thousand words! Need not say more!

We're here for a week and of now, None of our issues have been solved. We were told upper management will be here tomorrow. I know, "heard it all before", we'll see what happens tomorrow. Maybe I'll change this rating to a 5-star; Yeah Right!