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Where do I begin. When we first arrived to the res...

Where do I begin. When we first arrived to the resort it looked promising. It s a beautiful property, that s really all it has going for it. The rooms are very out dated, the bed was horrible, and our room had a conjoining door and you could literally hear everything being said in the other room. Normal conversations turned into a sharing experience with our neighbors. We rented a car from the airport and we had to pay 31$ a day just to park it there. We were charged 50$ just because we lost a couple of the towel tickets. We had to pay a 26$ a day fee for the resort fee , which was garbage. It says it pays for the WiFi, pool access, etc. but the WiFi was horrible. It always kicked us off. The pool was extremely cold, it just wasn t us because no one was swimming in the pool. The tiny hot tub was always full of kids swimming in it, it s not the kids fault, it s that the pool was too cold. The worst part is that the beach right in front of the resort is a public beach. We had to get up to claim spots on the beach at 6am. One morning we headed out there at 9:30 am and the beach was completely full. The only spot left open was two recliner chairs that apparently you have to rent from the hotel, which we sat in and a staff member came up to us and was very rude and told us we needed to pay attention to where we were sitting unless we were paying. For how much money we spent we got nothing as far as amenities. Lawn chairs, towels, snorkel gear, WiFi, parking, and so on, we all had to pay for. It was complete garbage. There was a lady Caroline that works at the water sports building where you rent snorkel gear from and she was completely rude. Very disappointed in this resort. We were there for 8 days and 7 of those days we left to go do things at other beaches and different activities. We will not consider staying at this resort again. It was a complete waste of tons of money that we paid. If it wasn t for us leaving every day it would have been a really horrible vacation.

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