This winter the wind tore off one of the shingles ...

This winter the wind tore off one of the shingles on our roof. We contacted one roofer and told them of the situation and that we had extra shingles they could use to replace the one that was missing. They gave us an unreasonable price to fix it.

We then saw Arocon Roofing's deal in the Carroll County Times. We contacted them and told them of the situation and that we had shingles they could use for the repair. They gave us a price that was very reasonable so we made an appointment for them to do the repair.

They came and made the repair and made a few suggestions which were actually on our "to do list". They then called to follow up with the job. We kind of expected pressure to do their suggestions but were pleasantly surprised when there was no pressure. They said the suggestions were made solely on what they saw and could be done whenever we wanted to do them.

After dealing with companies that had outrageous prices and wanted to pressure us on other "repairs" it is a breath of fresh air to deal with a company that actually treats the customer with respect.