C

Celine

3 years ago

Horrible waiting time. Make sure you make a reserv...

Horrible waiting time. Make sure you make a reservation via chope before coming. Despite purchasing online ticket via klook, we were made to queue for more than an hour just to hit the ticketing counter. The staff while friendly were just letting people with reservations in and on many occasions letting people who were an hour late on their reservation in?! And letting people in early prior to their reservation time. With utterly no regards to people who queued for more than an hour and still standing in the queue. Please be fair and review your system. Simply insist everyone come with reservation and indicate clearly on website!!

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