If I can, I really want to give the 0. I have had ...

If I can, I really want to give the 0. I have had more experience with this hospital for a few years. Early on he receives 2 points. very bad today. can still 1 point, because there is no 0 you can choose. The operator immediately hung up the phone twice. Said 3 times "I don't understand you at all" and immediately hung up the phone when I just got "hello" or my name out of my mouth. The sixth time I didn't say hello. she heard from me "You don't understand me at all, you have to look for another job. I will also give strength." she has a moment for me. HAPPY! unhappy! She gave an unclear answer you have to send another email. My question is that we are on holiday next week or we may have to reschedule an appointment to another day.

She has to go back to school or to mother.