Tanya Clements Cole Review of Heritage Property Management
My name is Tanya Cole and I am a real estate agent...
My name is Tanya Cole and I am a real estate agent. I had a house listed in Manchester Meadows, was on the way to closing with my clients, then found out the closing was cancelled. My clients and I were devastated as it was just an hour before closing. Unfortunately, the buyers thought they could not purchase the property and then rent it out, so the deal was off - just like that. The sellers moving truck was full of all of their furniture, kids and pets, and they were ready to start their new lives in their brand new house. Plus, they could not close on the new house until closing on the old house took place. They were in a pickle and me too as I had basically already spent my commission. Here is where Ashley Womack of Heritage Property Management Services steps in. As the seller and I knew of other rentals in the neighborhood, we went to the covenants to double check the language. In fact, I was so worried about this, I wanted to talk to a person because I needed proof asap that a rental would be allowed. I asked for Ashley by name at her office and then she came up to the front. I explained our situation that a large corporate home buyer was trying to purchase my clients home to turn around and rent it out to families, and that their legal team came up with the info that rentals were not allowed. Well, as soon as I explained this to Ashley, she knew right away that they were allowed. She didn't even have to look at the covenants because she knew them to a "T." She couldn't understand why the legal team would have said that. She looked at my documents I brought and then looked over hers on file just to be safe and she was right. Evidently, the legal team was not looking at the correct set of covenants. They were referring to the CCRs from 2006 before the market crashed and builders were foreclosed on. After this happened new CCRs were filed a few years later that allowed for any and all rentals. With this new information from Ashley, our deal was saved. She sent me an email with all the info I needed plus even included the recording date of the new CCRs. This official info is all I needed to convince the buyer to purchase my clients house after all. Because of Ashley's help, my sellers were able to close on their house just 1 day later than they had planned. They were able to keep their belongings on the truck and reschedule the close of their new home the next day too. Ashley is a person I'll never forget. She was so kind and knowledgeable and made a big impression on me. I expected the worse outcome and thought I wouldn't get anywhere with anyone because I didn't have an appointment or know anybody. However, going to the HOA office in person changed everything. Without Ashley Womack's expertise my clients would have had to move back into their house and cancel their contract on the new house. She saved the day.

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