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Horrible... Cassie's a space cadet off in her own ...

Horrible... Cassie's a space cadet off in her own world. Kristen obviously hates her job and has no problem lying directly to your face. We asked for a mountain view as it was what we were shown told we were getting it. Move in day comes and it's certainly not a mountain view. When I inquired about this via phone my phone call wasn't returned but an email was sent that said politely as possible I could either deal with it or move out...How about when your space cadet employee makes a mistake you own up to it and fix it. Talked to other tenants and this certainly wasn't something new either. As well at application time Cassie came out and met my dog and said she added it to the final cost sheet. Low and behold move in day comes and she tells me I owe them another $400. We had standing water in our sink for 5 days before I had to be ugly to the poor girl in the office so that it would get taken care of. Maintenance guy comes and tells me that day was the first he'd ever heard of it. I really want to know where the $100 went for my dogs poo prints because there was and probably still is dog poop everywhere on that property. As Well NOT ONCE DID I HAVE A WORKING FIRE PLACE. We called and called and called about the fire place they said they came when we weren't home. I can assure you the way my fiance and I's schedule work out one of us is always home during normal business hours. Finally I said I would like some money off my rent as my lease stated that if amenities weren't fixed after a certain time period I wouldn't have to pay rent until the problem was rectified. Basically got laughed at by Kristen and she told me I can't just call but once every week and keep saying the problems not fixed..Whatever the hell that means it should have been fixed after one phone call. Going to work during the winter... Good luck unless you have a shovel and 4x4. They have some guy half-ass plow all around the parking lot on his four wheeler and all he does is clear the road way but push all the snow up against the back of your car... All around only one or two courteous and professional employees in the office during my time living there. However they were gone by the time it was time to move out I don't know if this is because Kristen sucked their souls dry or they got smart and found other jobs but I would stay far far away from this complex.

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