Since last couple of weeks we have issues with Gre...

Since last couple of weeks we have issues with Green bin collection. Firstly it was not emptied. After talking to CS person we found that it happens sometimes.
Then our bin was taken by Panda as it fell to the truck. No info was given about the issue by Panda until I called them. Replacement bin was provided without a tag and it was not collected. Then emergency service was arranged to pick up the bin for Monday and it did not happen. Not reliable service