I was pretty worried when I looked up this company...

I was pretty worried when I looked up this company's phone number online and saw all the negative reviews AFTER I had already shipped them my defective phone. But, they received it on a Friday, shipped it back to me with a replaced motherboard on Tuesday, and I would have had it before the weekend if I'd been home when Purolator knocked at my door. Pretty good turn-around time.

My only problem with the process is that I had to call the company to ask the status of my return before I learned that they'd already shipped it and received my tracking number. And a tracking number was definitely needed considering that Purolator didn't even leave a note on my door for the "delivery attempt." So, next time shoot me an e-mail or something to let me know that you've shipped my stuff back, but other than that? Positive experience.