Be prepared to be on hold for at lease 1/2 hour ea...

Be prepared to be on hold for at lease 1/2 hour each time you call. My husband was referred to Dr. Gliemer for surgery by our family doctor. When we called to make an appt we were told we have to see Dr weissband first. Why? Because he sees all new patient first. Oh, I see, waist the patients time and make more revenue for the practice. Why Dr. Weissband? He is not a surgeon. Oh, again, revenue for the practice.
We are still in a pandemic. Why would you make a patient come in once then twice. Oh, money over patient. Not my idea of good patient care. Also, staff not very friendly on the phone. No thank you....